If your purchased package wasn't active immediately, you can do these steps : 1. if using app, close and kill your app, and or clear your cache. 2. If using website, please refresh your site. 3. Try to logging out your account and then login again. 3. If the problem persist, please wait for approx. 10 minutes 4. If your package is still not active, you can contact our customer care through : - WhatsApp : +62 888-8000-001 - Email : ccare@visionplus.id